Customer Portal

Customers can check their subscriptions on storefront by logging into their account and then clicking on ‘Manage Subscriptions’ button.

It will redirect customers to subscriptions listing page where customers can view or edit( if given permissions by merchant) a subscription by clicking on ‘View, Details’ link under ‘Manage’ column.

On click of ‘View Details’ link, it will redirect customer to the selected subscription details page.

To edit the subscription, following customer portal permissions are provided by merchant to the customers through the app.

Order Now: Allow customers to place a recurring subscription order immediately.

Skip Order : Allows the customers to skip an upcoming order.

Postpone Scheduled Fulfilment : Allows the customers to postpone a scheduled fulfilment.

Pause and Resume : Allows the Customers to pause and resume existing subscriptions.

Adjust Next Order Date : Allows the customer to change the next order(billing) date.

Change Shipping Address : Allow customers to change their shipping address.

Edit Product Quantities : Allows customers to edit their product quantities on their subscriptions.

Add New Products to Existing Subscription : Allows customers to add new products to existing subscriptions.

Remove Existing Product : Customers can remove existing products.

Enable Cancel Subscription : Allows customers to cancel their subscriptions.